Privacy Policy for EIIPO

EIIPO is not a body issuing patent certificates or a body for issuing intellectual, scientific or literary protection certificates or preserving trademarks ... Eiipo is an intermediary website between innovators, intellectual protection bodies, technical examination bodies for innovations, and legal bodies competent in following up the issuance of patents .... We deposit and register the files of inventions with the advantage of good time for their owner, and this provides their owner with immediate protection from piracy and theft from the beginning of the search and investigation processes for innovation, and we mean protecting them from piracy from technical examination committees for inventions, legal bodies and other bodies that will check the details of the invention and we cooperate with these bodies to examine these Innovations and setting time precedence

Acceptance of Terms and Conditions (the “Terms and Conditions”)

Please read these Terms and Conditions carefully. These Terms and Conditions, together with our Privacy Policy, and any additional terms, conditions, notices and disclaimers displayed elsewhere on this website,, (the “Website”) govern your access to and use of this Website. By continuing to use and/or view this Website and/or any of the services on the Website, you agree to be bound by these Terms and Conditions.

These Terms and Conditions are subject to change and can be modified at any time without notice. Your continued, or subsequent, use of this Website following the posting of changes to these Terms and Conditions further signifies that you accept such changes. If you do not agree with these Terms and Conditions, or object to any changes to the Terms and Conditions, please immediately discontinue using or viewing this Website.

Intellectual Property

This Website contains information and material (the “material”) that is protected by intellectual property rights, including but not limited to, trademarks, copyright and database rights, in the content and materials included throughout this Website, including but not limited to, graphics, illustrations, text, images, software, digital downloads and audio and video clips and a combination of them or of other material s and are the sole property of Eiipo Developments LLC and/or its affiliates and are protected by applicable trademark, copyright, database and other laws and all such rights are reserved by Eiipo Developments LLC and / or its affiliates.

Use of Information and Materials

The information and materials contained on this Website, the Terms and Conditions and descriptions that appear, are all subject to change. Not all products and services described therein shall be available at all times or in all areas. Your eligibility for particular products and services is subject to the final determination and acceptance by us, and any agreement with us shall be conditional on a written agreement evidencing such agreement.

This Website is for your own personal, non-commercial use only and you agree not to modify, copy, distribute, reproduce, transfer or sell any information, material, software, products or services contained on this Website (unless you have entered into a separate prior written agreement with us concerning the same) nor to use such information or material for your own publication.

Links to Third Party Websites

This Website may contain hyperlinks to websites operated by third parties. Such hyperlinks do not form part of the Website and are out of our control. We are not responsible for the content of these websites, nor do we represent the privacy policy or practice of such third party websites and we are not responsible for their privacy policy. Inclusion of such hyperlinks on the Website are provided for your convenience and do not constitute our endorsement of the content of such third party websites, their products, services or advertisements. The content, accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored, or endorsed by us. We do not accept any responsibility for any communications or arrangements between you and the third party.

We do not accept any liability in the event that you participate in any activities conducted by third parties that we may have promoted, advertised or sponsored including functions, events, offers or competitions.

No Warranty Given

Whilst every effort has been made to ensure that the information published on this Website is correct and reasonably up to date, the information has been provided on an “as is” and “as available” basis and your access to, reliance on and use of this Website is at your own sole risk. As such, we do not represent or warrant the accuracy, validity, currency, adequacy or completeness of the information and materials, and expressly disclaim liability for any errors or mistakes that may appear on this Website and/or any page therein or from any omissions. The information is provided as general information and not advice and is not to be relied upon as advice. No representations or warranties of any kind, implied, express or statutory, including but not limited to, representations or warranties of non-infringement of third party rights, title, reliability, merchantability, fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.

Exclusion of Liability

In no event will we be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Website, including but not limited to, any liability for any loss resulting from any reliance on the information or materials contained on the Website.


As a user of this Website, you agree to indemnify us from and against all liabilities, costs, expenses and damages that arise or may arise out of, or in relation to, (i) any claim resulting from your use of, or access to this Website; or (ii) use of, or access to, this Website whatsoever or howsoever, including breach of the Terms and Conditions.

Limitations on Use

As a user of this Website, you agree to not abuse this Website in anyway. This shall include, but is not limited to, defamatory, threatening or abusive conduct that violates another person’s rights at law; violation or breach of any intellectual property, trademark, copyright, database and other applicable laws or for any unlawful purposes; harming or interfering with the operation of another person’s hardware and/or software by uploading, transmitting or downloading computer viruses or any corrupt files; transmitting or otherwise disclosing trade secrets or any other confidential material or information; or directing any bots, spiders, crawlers, avatars or any other automated process that may debilitate this Website, our software, network or infrastructure. You further agree not to infringe the intellectual property or other rights of another person.

Financial Information

We disclaim in full any liability in relation to the accuracy of your financial information and you hereby agree that we shall have no liability to you in respect of any financial information or data that you may transmit to us.

Submission of Information

All information and material submitted to us via this Website grants us, and subject to the Terms and Conditions also to each user of the Website, a non-exclusive, worldwide, perpetual, royalty free, license to use, reproduce, edit and exploit the information and material in any form and for any purpose and we shall be free to use, and to modify, store and disclose, for any purpose, any ideas, concepts, know-how or techniques contained in the information or material you or a visitor to this Website provides us with. We shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as agreed by us, as specifically set forth elsewhere on this Website, in our Privacy Policy, or as otherwise specifically agreed or required by law. We accept no liability in relation to any such information or material submitted to us.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information including when we believe that disclosure is necessary to enforce or to apply our Terms and Conditions, protect our rights at law and/or to comply with any judicial proceeding, court order, or legal process served on this Website, or as required by law or a competent authority.

No Waiver

No failure or delay in exercising any right, power or privilege under these Terms and Conditions shall operate as a waiver of the same nor shall any single or partial exercise of any right, power or privilege preclude any further exercise of the same or the exercise of any other right, power or privilege. The rights and remedies provided in these Terms and Conditions are not exclusive of any rights and remedies provided at law.


If any provision of these Terms and Conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from these Terms and Conditions and rendered ineffective as far as possible without modifying the remaining Terms and Conditions, and shall not in any way affect any other circumstances of or the validity or enforcement of the other Terms and Conditions.

Governing Law and Jurisdiction

By accessing the Website and / or obtaining the facilities, products or services offered through this Website, you agree that the Terms and Conditions and the accessing and the provision of the facilities, products and services, shall be governed by the laws of the Emirate of Sharjah and the applicable Federal laws of the United Arab Emirates (UAE). You further agree to submit to the exclusive jurisdiction of the courts of the Emirate of Sharjah, UAE, in relation to any matter, dispute or conflict arising out of, from, or in relation to, these Terms and Conditions or this Website.

We do not claim that we are a competent authority to issue patent certificates or protect intellectual property, and all of our contracts are bilateral and not public contracts. 

We contract with the person or entity that asks us to deposit its information as written or audio files or ideas, and we deposit them with us at the time and date of receipt, and we testify that upon request with the competent authorities.

 Or literary or in-kind in any way in the event that the competent authorities prove with evidence that the person who came to us to register his idea and was given a certificate is not the true owner of the idea. 

In the event of disagreement, the injured party must resort to the judiciary and file the case against the one who stole his idea, and we will testify with him against the one who committed the theft and forgery. 

Yes, our registration and deposit certificates help protect the innovative creative ideas if they are really new, innovative, creative and valuable and their owner has previously deposited them before others with us, and we have verified that he is the first to register this idea than others. 

Whereas, we cannot protect counterfeit ideas or topics that exist or are previously known or previously protected for the benefit of other people or parties.

By browsing the EIIPO website and using its online services, the user agrees to the following:

Unless specified otherwise in particular terms of use, anyone may reproduce, distribute, adapt, translate and publicly perform the content on the EIIPO website and online services, without explicit permission, provided that the content is accompanied by an acknowledgement that EIIPO is the source and that it is clearly indicated if changes were made to the original content.  This is in line with the Creative Commons – Attribution (BY) 3.0 IGO – license.

The user must not distort, mutilate, modify or take other action in relation to the content published on the EIIPO website and online services that would be prejudicial to the reputation of EIIPO.  Adaptations/translations/derivatives should not carry any EIIPO official emblem or logo, and the user may not implicitly or explicitly imply any sponsorship or endorsement by EIIPO without the express prior written permission of EIIPO.

From November 15, 2016, new EIIPO publications, i.e., publications bearing an ISBN or EIIPO publication number, as well as other selected content, are available for use under Creative Commons 3.0 IGO licenses and clearly marked as such.

These Terms of Use are not applicable to third-party content.  When content published by EIIPO contains material that belongs to one or more third-party right holders, such as images, graphics, trademarks or logos, the user of such content is solely responsible for clearing the rights to that material with the right holder(s).

General disclaimer

EIIPO makes every effort to ensure, but cannot and does not guarantee, and makes no warranties as to, the accuracy, accessibility, integrity and timeliness of this information. EIIPO assumes no liability or responsibility for any errors or omissions in the content of its website and online services and further disclaims any liability of any nature for any loss howsoever caused in connection with using its website and online services. EIIPO may make changes to these materials at any time without notice.

Hyperlinks to other websites are provided as a convenience only, and imply neither responsibility for, nor approval of, the information contained in those other web sites on the part of EIIPO. EIIPO makes no warranty, either express or implied, as to the accuracy, availability, reliability or content of such information, text, graphics and hyperlinks. EIIPO has not tested any software located on other sites and does not make any representations as to the quality, safety, reliability or suitability of such software.

While EIIPO makes every effort to ensure that any software available to be downloaded from the EIIPO website and online services is free of any software virus, it cannot guarantee that the material is free from any or all software viruses. EIIPO is not responsible for any loss or damage howsoever caused by the software and related codes, including viruses and worms.

Nothing in or relating to this disclaimer or the EIIPO website and online services shall be deemed or interpreted as a waiver of any of the privileges and immunities accorded to EIIPO as international organization and specialized agency of the United Nations.

Disclaimer on maps

The designations employed and the presentation of material on maps displayed by EIIPO on its website and online services do not imply the expression of any opinion whatsoever on the part of the Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries.

Open access policy

EIIPO has adopted an Open Access Policy in support of its commitment to the sharing and dissemination of knowledge, and to make its publications easily available to the widest possible audience.

EIIPO believes that a fundamental purpose of a balanced and effective intellectual property (IP) system is to provide frameworks and incentives that encourage the creation, dissemination and use of works of the human mind for the economic, cultural and social benefit of all.

EIIPO takes a leading role in facilitating universal access to the wealth of knowledge and technology information generated by the international IP system. As the world reference source of IP-related information, EIIPO also makes available extensive collections of publications, data, studies, reports, and learning resources.  EIIPO’s Open Access Policy formalizes this commitment to knowledge- sharing, providing more streamlined access to these resources, and enabling policy-makers, researchers, practitioners and the general public to easily use and build upon them.

What the Open Access Policy does

Under the Open Access Policy, while retaining ownership of the copyright on its content, EIIPO facilitates access to its online publications and to other online content published under EIIPO’s name, without payment, and minimizes the conditions or restrictions placed on the use of its content.

Unless specified otherwise in particular terms of use, anyone is free to reproduce, distribute, adapt, translate and publicly perform content published online under EIIPO’s name, provided that such use is accompanied by an acknowledgement that EIIPO is the source, and clearly indicates if changes are made to the original content.

To support the implementation of the Open Access Policy, EIIPO will use the Creative Commons Intergovernmental Organizations (CC IGO) licenses  . Creative Commons licenses are a set of copyright tools and model agreements that facilitate open access to creative content.

EIIPO will apply the CC IGO licenses to new publications (i.e. publications bearing an ISBN or EIIPO publication number) that it publishes online on or after November 15, 2016, as well as to other selected content created by EIIPO employees or for which internal approval for release was given.

EIIPO retains full copyright ownership of all material unless otherwise specified.

Publications published prior to November 15, 2016, for which EIIPO owns all the rights will be considered for release under a CC IGO license on a case-by-case basis.

This Open Access Policy is not applicable to third party content. When content published by EIIPO contains material that belongs to one or more third-party right holders, including, for example, images, graphics, trademarks or logos etc., anyone wishing to use such content is solely responsible for clearing the rights to that material with the right holder(s).

Contact Site Map Facilitated Access Terms of Use Privacy Policy

Eiipo does not bear any responsibility towards third parties in the event that the creative ideas are stolen by a third party in an illegal way, or if Eiipo is obliged to disclose the files saved by a judgment or judicial order ... or if the ideas are similar in the same subject that we have saved for the benefit of a specific person or entity with On the other hand, in terms of the idea of registrars, files, drawings, trademarks, intellectual works, inventions and engineering models ..... and that we mainly record ideas, creative topics and trade secrets .... by the filing and registration system with precedence over time .... We do not bear any responsibilities Or questions, claims, or compensation for any kind of material, in-kind, moral, or psychological damage ... to those affected ... and the aggrieved party must resort to the judiciary to file a legal case against the party that stole his ideas ... or applied them .... and we As a witness, we will support the plaintiff ... with the evidence, reports and evidence recorded in the time we have .... we are, in short, a witness ...

We do not guarantee in Eiipo the provision of financing to any party or person requesting funding or any costs to implement an idea on the ground and profit from it, and establish his or his corporation or company as long as specific conditions, specific guarantees, contracts and bilateral agreements fit the policies of Ibo ... to be agreed upon later with the party or person requesting funding or The applicant for assistance in establishing his company or making an economic feasibility study for it or any type or form of material and moral support or financing

Terms of use

Thank you for visiting our website

These terms of use apply to all uses of our website: www. (referred to as “the site”).

This is the website of the foundation .... E indicate. To a website ... and I stands for ideas, the second I stands for creativity, P stands for intellectual protection, and O stands for management or office. Invision I dais patent office electronic. . Or "we" or "we" or "our" to all expressions leading to that. While “you” or “yours” or “yours” refers to the person (or persons) who uses this site, and sufficient expressions leading to that are taken into consideration. You, by browsing this website, agree to be bound by the terms and conditions expressed in the statement of terms of use. Please read the terms and conditions carefully and if you do not agree to any part of these terms and conditions, do not use this website.

Aibo provides its own website for you to provide you with general information about its business and services.

If you use any links on the site in order to visit any site or other sites, your browsing of those sites and any transactions you perform through them will be subject to separate terms and conditions available on those sites.

We reserve the right to stop or terminate your browsing or use of the website at any time, at our sole discretion, if you violate any of the terms of use.

Access to the site

We do not make any representations or warranties that the information provided on this website will be completely accurate or complete.

We may update the site from time to time, and we may change the content at any time. If necessary, we may suspend access to the site, or close it indefinitely. Any of the materials available on the site may be out of date at any given time, and we are not subject to any obligation to update these materials.

Comments and materials published on the site are not information intended to advise and guide the customer, so they should not be relied upon. Accordingly, we completely disclaim any risk arising from trust in this material by you or by anyone who may report any of its contents.

We will need to perform emergency or routine maintenance on the site from time to time. Accordingly, we do not guarantee that the site will always be available or that it will operate at a specific speed or with a specific effectiveness.

We reserve the right to withdraw the site at any time.

Your obligations when accessing the site

You may view and use the website in accordance with the terms of use, and only for legal and decent purposes.

You expressly agree that you will not do any of the following: -

Use or browse the website in any way that violates the laws, provisions and rules of practice within the Emirate of Abu Dhabi or the United Arab Emirates Federation or any jurisdiction in which you browse the site;

Use or access the website in any way that is unlawful or fraudulent, or has an unlawful or fraudulent purpose or effect;

Raise, publish, transmit, broadcast or any other means that allows any information on or through the website and it may be harmful, threatening, contrary to public morals, annoying, obscene, vulgar, defamatory, hateful, or bear racial, ethnic or illegal discrimination Other respects;

Intentionally using any electronic program, method, or device to interfere or attempt to intervene electronically or manually in the operation or functionality of the website;

Obtaining (or attempting to obtain) an unauthorized entry permit, or interfering with, destroying, or disrupting: (1) any part of the website; Or (2) any device or network on which the website is stored; Or (3) any electronic program used in the texts of the website; Or (4) any device, network, or electronic program owned or used by any third party;

Attacking the website by means of denial of service attacks or distributed denial of service attacks;

Use the website in a way that causes or may cause a breach of our rights or the rights of a third party;

Distorting, altering or interfering with the front end and the overall landscape of the site;

Performing any act that imposes an unreasonable or disproportionately large load on the site and its infrastructure; or...

Re-copy or extract identical images, or copy or resell any part of the site, except for the cases expressly stipulated in the terms and conditions.

Any breach of any of the above-mentioned obligations is a criminal offense, and accordingly we will inform the relevant law enforcement authorities of any breach, and we will cooperate with these authorities to reveal your identity to them.

You may not create any link to our home page or any part of our website without our written consent.

You are responsible for taking any necessary measures to access the site and to ensure that all persons browsing the site through your Internet account are aware of these terms and that they comply with them.

Intellectual property rights

All trademarks, copyright, database ownership rights, and other intellectual property rights (Internet Protocol rights) in: (a) The materials posted on the site; (B) Site design, organization and planning; And (c) any basic software program or law made available to download data from the site (referred to as "software"), that is material owned by us and / or our licensors and you are not granted ownership shares in accordance with the terms of use.

Except for the cases expressly provided for in the terms of use or for the relevant part of the website, you may not do the following without our written consent: -

Copy, reproduce, modify, change, publish, broadcast, distribute, display, advertise, sell, transmit, or transmit in any form or by any means any materials on the site or any program, whether complete or partial, and the materials may not be used to produce other works Derivative;

Use any part of the materials on the site for commercial purposes

Create a database in an electronic or manual format organized by downloading or storing any content in an organized manner;

Modify the paper or digital copies of any materials that you have printed or downloaded in any way, and you may not use any illustrations, images, audio or audio clips or graphics separately from the accompanying text;

Remove copyright and trademark notices (whether ours or our licensors or contributors) from any copy of the content copy in accordance with these terms of use;

Distributing, displaying or copying the contents of the website pages for the benefit of any third party, including, without limitation, “storing” any materials on the site temporarily in order to make them available to a third party, and “copying” any materials on the site to another site;

You may not interfere with the safety of the site, prevent anyone from accessing it, or destroy any information on it.

You may view, copy, or download the website content to the hard disk of your computer, print it, distribute it or any part thereof, provided that: (a) The content is used for information only; (B) The content is used for non-commercial or specifically permitted purposes; (C) Not to incorporate any material from the site into any other business, whether published or electronic (whether for your benefit or for the benefit of a third party); (D) Any reproduction of the content or any portion thereof must include copyright and trademark notices.

Company responsibility

All representations, conditions, warranties, provisions and obligations not expressly set forth in these Terms of Use are excluded to the maximum extent permitted by law.

You thus agree to assume all risks of your use of the site and the information contained therein, and bear full responsibility and risk of loss resulting from using the site.

If you violate the terms of use resulting in any other person or body filing a lawsuit against , you are required to indemnify, defend, and absolve all parties from this lawsuit.

Except in cases of death or personal injury that may result from negligence on our part, or cases of fraud, we are not responsible for any loss or damage that befalls you as a result of your use of the site. We are not responsible for these cases especially: (a) any loss of profits; Or (b) any loss of revenue; Or (c) any loss of anticipated savings; Or (d) any loss of goodwill or return; Or (e) any data loss or corruption; Or (f) any indirect, special or consequential loss or damage.

We are not responsible for any loss or damage resulting from DDoS attacks, viruses, or any technically harmful material that may damage your computer, computer programs, data or any other proprietary material as a result of using the site or downloading any materials posted on it, or any other site Connected to it.

The site contains links to other websites and resources provided by third parties, which are links provided for your information only. And any content on those sites and sources is content outside our control, and we do not bear any responsibility for it, and we will not be liable to you for any losses or damages that you may incur as a result of your use of them.

Your information

Any personal information that you provide to us when you use the website will be processed according to the terms of use.

You, by using the site, agree to the procedures for this processing, and you undertake that all the data you provide is accurate (and not subject to confidentiality obligations). You also agree to publish any comments you provide through the site (at our discretion), whether we inform you of that or not, as the author of these comments, and you will be obligated to grant us a free, permanent license in exchange for modifying or incorporating your comments into other business or any use we deem appropriate.

We collect any information that you may voluntarily provide to us, for example; The data that you fill in as comments and any documents that you send by uploading them to the site. Information will not be shared with anyone except with personal permission from us, and also if required by law enforcement authorities.

This site is hosted and managed within the United Arab Emirates. By submitting your personal information to the site, you agree to the transfer, storage and / or processing of your private information outside the European Economic Area.

personal information

We may collect and process your personal information and include the following:

Personal information that you provide by adding it to any electronic form on our site, or if you report a problem with the site.

We may keep a record of the call if you contact us.

Details of your visits to the site include, but is not limited to, traffic information, website information, weblogs, other contact information, and the resources you access.

Uses of Your Information

We have the right to use the personal information that you provide in order to: (a) provide you with information that you request from us or that we think will be of interest to you, since you have agreed to contact you for such purposes, and (b) to inform you of changes that occur to our products and services. .

IP address, cookies, and links

We may collect standard online logging information from your computer (this includes your IP address, operating system and browser type) as well as details of the behavioral patterns of your visit to the site. We do this through the use of a cookie, which in turn records the pages of the site visited from your computer, as well as the period of your browsing and the activities that you performed on the site. This is a step by us to improve the performance of the site and an attempt to provide a better and more distinctive electronic service.

You have the right not to receive cookies and you can refuse them by activating their settings on your browser. However, if you reject it, you may not be able to view certain parts of the site.

Language supported

Although the site is provided with multilingual texts, the English version of the Terms of Use document is the reliable one. Translating text into other languages should be for browser convenience only, and should not be used to contradict or interpret the English version.

Approved law and jurisdiction

The terms of use are governed by and interpreted in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates in force in the Emirate of Dubai.

Dubai courts have exclusive jurisdiction over any claims arising out of, or related to, visiting the website, but we reserve the right to file a lawsuit against you if you violate the terms of use in your country of residence or any related country.


We reserve the right, at our discretion, to amend any part of the site, including these terms of use. Accordingly, we recommend that you visit the page from time to time, as these modifications will be binding on you.

If any provision of these legal conditions becomes void or unenforceable by any competent authority in whole or in part, then the other provisions of these legal terms and the rest of the texts whose parts have been revoked will not be affected and will remain in effect.

Your questions

Please contact us if you have any questions about the materials appearing on the site, or if you want to amend any personal data registered with us, by submitting a request to the following email

This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Eiipo Web Site controlled by Eiipo [] (including its subsidiaries and affiliates) which links to this Privacy/Cookies Policy (referred to as “Eiipo Web Sites”) and when you contact us by telephone. Eiipo is responsible for the processing of and is the controller of your personal information.

This Privacy/Cookies Policy also describes how we collect and use your personal information, including health related information, when you contact us through our customer support channels about our products or services or products or services of our partners and affiliates. It also describes the collection of certain other

types of technical and web browsing information through cookies and similar technologies on Eiipo Web Sites.

This Privacy/Cookies Policy does not apply to personal information collected from Eiipo Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Eiipo Web Sites may link. Your use of Eiipo Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.

Please read this Privacy/Cookies Policy before using Eiipo Web Sites or providing personal information to us.

Types of Information Collected

Collection of Personal Information

    Does Eiipo collect “sensitive” Personal Information?

    How does Eiipo use personal information that I have provided?

    Will Eiipo combine personal information I provide to Eiipo with other personal information about me?

    What choices do I have about how Eiipo collects and uses personal information about me?

    Does Eiipo share personal information with third parties?

    Who within Eiipo will have access to personal information about me?

    How does Eiipo secure personal information?

    Does Eiipo transfer personal information to different jurisdictions?

    For how long will Eiipo store my personal information?

    How does Eiipo protect the privacy of children?

    How may I correct personal information or delete it from current customer records?

Use of Cookies and Other Tracking Technologies

    Why do Eiipo Web Sites use “cookies” and other tracking technologies?

    What types of cookies and other tracking technologies do Eiipo Web Sites use?

    What choices do I have about Eiipo’s use of cookies and other tracking technologies?

Your Rights

    What rights do I have in relation to my personal information?

Contact Information and Policy Updates

    How can I contact Eiipo?

    How will I know whether Eiipo has updated this policy?

1.    Types of Information Collected

How does this Privacy/Cookies Policy define “personal information”?

“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to us by you when using our Web Site or when you contact our customer support channels and/or collected by other Eiipo Web Sites and maintained by Eiipo in an accessible form. Examples of

personal information include your name, your postal address, your e-mail address, and your telephone number.

What types of information does Eiipo collect?

Personal Information You Submit: Eiipo collects personal information that you enter into data fields on Eiipo Web Sites. For example, you may submit your name, postal address, e-mail address, payment details, date of birth and/or other information in order to place orders on our Web Site, receive information about our products and services (including software updates, special offers, product training, and other Eiipo related information that may be of interest), register for Eiipo programs or webinars, use our customer support channels, or respond to Eiipo surveys. To protect your privacy, you should not provide Eiipo with any information that is not specifically requested.

If you contact us through our customer support channels by phone, email or through social media or online chat (if available in your country of residence), we may collect a variety of personal information about you. We may collect any of the following pieces of information, depending on the nature of your request:

    your name, address, date of birth, country of residence, email address, phone number;

    whether you are contacting us on behalf of a user of our Web Site or someone that has used our products or services;

    details of your sensor, reader or meter, account information or other details of your use of products/services provided by Eiipo, depending on the reason you contact customer support;

    information about the issue for which you have contacted us, including records of our discussions and any follow-up where we contact you.

Failure to provide such personal information may mean that we cannot provide you with the product or service you have requested.

Passive Collection of Certain Other Technical and Web Browsing Information: Eiipo Web Sites may collect information about your visits to Eiipo Web Sites without you actively submitting such information. This information may include, for example, your browser type and language, your operating system, your Internet Protocol (IP) address, the URLs of sites you visited before and after visiting the Eiipo Web Site, the web search that landed you on the Eiipo Web Site, web pages and advertisements you view and links you click on within the Eiipo Web Site. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser also automatically transmits to Eiipo Web Sites some of this information, such as the URL of the Web site you just visited and the browser version your computer is operating.

1.    Collection of Personal Information

Does Eiipo collect “sensitive” Personal Information?

In some jurisdictions and subject to your consent, Eiipo Web Sites collect personal information, such ashealth related information. We may also collect sensitive personal information, including health-related information, if you provide that information to us through our customer support channels. This information may be designated as “sensitive” under data protection or privacy laws. Eiipo shall adopt additional measures as required by local law for the processing of such information. In addition, individual Eiipo subsidiaries or affiliates may adopt measures to address local custom or social expectation about such information. By providing us with sensitive personal information, where required by applicable law, you consent to Eiipo collecting, transferring, storing and processing it

How does Eiipo use personal information that I have provided?

Eiipo will use the personal information you provide through Eiipo Web Sites to respond to your questions and to provide you with efficient customer service. Eiipo will use the personal information you provide to process and fulfil any orders you make on the Web Site (including to send you information about the ordering process by email, SMS or post), validate, facilitate and manage your customer account and to process and deal with your inquiries.

Eiipo will use the personal information, including health-related information, you provide when you contact us through our customer support channels to provide you with customer support services.

We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Eiipo’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions (if you have given your consent where required under applicable laws).

Your provision of personal information to Eiipo is required to fulfil the terms of a contract you have with us to provide you with the product or service you have requested (such as when you place an order through our Web Site). We also process personal data where necessary for compliance with our legal obligations, such as those in relation to product or medical device safety. We may also process your personal information, including health-relating information, where it is in our legitimate business interests to do, such as to provide you with customer support, to evaluate and improve our existing products and services and our Web Site, and to research and develop new products and services. If required under applicable laws, we may rely on your consent to send you information about our products or services, to invite you to participate in surveys about our products, to notify you about special promotions, and to process data collected through cookies or similar technologies on our Web Site.

Will Eiipo combine personal information I provide to Eiipo with other personal information about me?

Eiipo may combine the personal information that a customer provides on one Eiipo Web Site with the personal information provided by that customer on other Eiipo Web Sites.

Eiipo may combine personal information that you provide to us online with our offline records.

Eiipo may combine personal information that you have provided to us directly with records provided by third parties.

We use this consolidated information to help us better design Eiipo Web Sites and Eiipo products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how Eiipo collects and uses personal information about me?

You may always limit the amount and type of personal information that Eiipo receives about you by choosing not to provide the information or enter any personal information into forms or data fields on Eiipo Web Sites. Some of our services can only be provided to you if you provide us with appropriate personal information. Other parts of Eiipo Web Sites may ask whether you wish to opt into or opt out of our contact lists for offers, promotions and additional services that may be of interest to you.

Does Eiipo share personal information with third parties?

Eiipo will not sell or license your personal information to third parties except in connection with the sale or transfer of a product line or division, or in connection with a joint marketing programme or if you have given your consent, if required under applicable laws.

Eiipo may share your personal information with third parties with whom Eiipo is jointly marketing a product or service or jointly conducting a programme or activity. It is Eiipo’s practice to notify you if you are registering for a programme that will be conducted in conjunction with another company that may require access to your personal information.

Eiipo may also share your personal information with vendors with whom Eiipo contracts to carry out business activities for Eiipo (such as customer support services, delivery services, online payment services and fraud detection services). If Eiipo provides your personal information to vendors to assist us with our business activities, it is Eiipo’s practice to require those vendors to keep your personal information confidential and to use your personal information only to perform functions for Eiipo.

Eiipo may share your personal information with a third party in connection with the sale or transfer of one of its product lines or divisions so that the buyer can continue to provide you with information and services.

Eiipo reserves the right to disclose your personal information to respond to authorized information requests from government authorities or law enforcement agencies, to address national security situations, or when otherwise required by law. In certain cases, Eiipo may also disclose your personal information to legal advisers and auditors.

Who within Eiipo will have access to personal information about me?

Personal information can be accessed by a restricted number of Eiipo employees.

We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely.

How does Eiipo secure personal information?

It is Eiipo’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health.

Eiipo cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Eiipo Web Sites, you must weigh both the benefits and the risks.

In addition, Eiipo Web Sites covered by this Privacy/Cookies Policy will display a warning whenever you link to a Web site that is not controlled by Eiipo or subject to an Eiipo Privacy/Cookies Policy; you should check the privacy policies of such third-party Web sites before submitting personal information.

Does Eiipo transfer personal information to different jurisdictions?

Your personal data will be stored for as long as it is needed to deliver and make available to you the app, service or product that you have requested, or in accordance with any legal requirements, including in relation to product and medical device safety. For further information, please contact or our EU-DPO office using the details below.

For how long will Eiipo store my personal information?

Eiipo stores data on secured servers in several countries around the world. Please be aware that information you provide to us or we obtain as a result of your use of the Eiipo Web Sites may be processed and transferred to countries other than the country in which you are resident, including the United States. The privacy and data protection laws in such countries may not be equivalent to the laws in your country of residence. By using and participating in any Eiipo Web Sites or providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in such countries.

How does Eiipo protect the privacy of children?

Eiipo does not knowingly collect or use any personal information from children on Eiipo Web Sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services.

If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?

In accordance with local legal law, you may request that we remove your personal information from our current customer records or that we amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

III. Use of Cookies and Other Tracking Technologies

Why do Eiipo Web Sites use “cookies” and other tracking technologies?

A “cookie” is a file that our webserver may send to your computer when you access an Eiipo website. This file is then stored on your computer. After you have entered personal information into a form or data field on an Eiipo website, Eiipo may use cookies and certain other technologies to allow that Web site to “remember” your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID.

Passive information collection technologies can make your use of Eiipo Web Sites easier by allowing Eiipo to provide better service, customise sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Eiipo Web Sites. Certain features of Eiipo Web Sites may not work without use of passive information collection technologies.

What types of cookies and other tracking technologies do Eiipo Web Sites use?

Eiipo Web Sites use “session” cookies. Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our web sites, block visitors from providing information where inappropriate (the site “remembers” previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes) and to collect aggregated statistical information. The list of cookies that are used on the Eiipo website is available here.

Cookie    Cookie Type    Description

has_js    Functional    It allows the server to know whether it can rely on JavaScript.

When it is set to “1”, it means that JavaScript is activated on any page.

[session id]    Functional    It allows the user to connect to the site.

__utma    Analytical    It is used to keep track of the returning visits on the site.

__utmb    Analytical    It is used to establish a user session.

__utmc    Analytical    It is used to establish a user session.

__utmz    Analytical    It keeps track of where the visitor came from and what search engine they used.

PREF    Google Maps Preferences    It stores the user’s preferences for Google Maps.

SID, SAPISID, APISID, SSID, HSID, NID    Google Maps Preferences    Google established a certain number of cookies on pages that include Google Map.


Eiipo Web Sites may use “persistent” cookies. Persistent cookies are more permanent bits of information

that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the web site visitors find most valuable, and customising the web site based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise our site’s server only knows that an unidentified visitor with your cookies has returned to the site.

Eiipo Web Sites may use “web beacons” (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs) A web beacon is a tiny graphic on a web page or in an e-mail message that is used to track pages viewed or messages opened. Web beacons tell the web site server information such as the IP address and browser type related to the visitor’s computer. Web beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted.

What choices do I have about Eiipo’s use of cookies and other tracking technologies?

You can choose to enable or disable the use of cookies and other tracking technologies on Eiipo web sites.

Exactly how these choices are presented to you and the process for making such choices may vary by web site.

On some Eiipo Web Sites, you may be asked to explicitly consent to the use cookies and/or other tracking technologies on that web site. Cookies that are necessary to the operation of the site and to the provision of the services you have requested will continue to function regardless of whether you have provided consent. Other types of cookies and tracking technologies will be turned off until you provide explicit consent. As a result, the functionality of the site may be reduced until you choose to provide explicit consent.

On some Eiipo Web Sites, you may be provided with preference questions or boxes allowing you to indicate that you do not want that web site to use cookies or other tracking technologies that are not necessary to the operation of the site. If you choose to exercise this opt-out option, the functionality of the site may be reduced as a result.

Some Internet browsers allow you to limit or disable the use of cookies and other tracking technologies. Please refer to the information provided by your Internet browser for instructions on how to do so (generally found under a “Help” menu).

IV. Your Rights

What rights do I have in relation to my personal information?

The applicable data protection law grants you comprehensive data protection rights to your personal information. These are:

    The right to rectify or erase any wrong or incomplete personal data that Eiipo holds about you;

    The right to opt out at any time of any marketing material from us. This will be noted at the bottom of any email you receive from us;

    The right to access the personal data that Eiipo holds about you;

    The right, in some cases, to object to the processing of your personal data on legitimate grounds;

    The right not to be subjected to automated decision making intended to evaluate certain personal aspects relating to you, such as analytics based on conduct. Please refer to the cookies section of the privacy notice for more information on how to exercise this right if it is indicated that cookies are being used;

    Where you have provided your personal data to us with your consent or as part of a contract, the right to the portability of that personal data to another person or, if it’s technically feasible for us to do so, to another company;

    The right to lodge a complaint with your national data protection supervisory authority or to receive compensation for any damage you suffer; and

    The right to withdraw your consent to Eiipo’s processing of your personal data, without detriment or negative consequences.

Please note that these rights may be restricted according to the applicable data protection regulations or may

depend on additional requirements.

1.    Contact Information and Policy Updates

How can I contact Eiipo?

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Eiipo business or a particular Eiipo programme, please contact us by clicking on the “Contact Us” link on the Web site you are visiting or by emailing us at 

In all communications to Eiipo, please include the e–mail address used for registration (if applicable), the Web site address or the specific Eiipo program to which you provided personal information (e.g., etc.), and a detailed explanation of your request.

Data Protection Officer: If you have any queries in relation to the processing of your personal information please contact our EU DPO at www.

If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment/Correction Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Eiipo has updated this policy?

Without prejudice to your rights under applicable law, Eiipo reserves the right to amend this Privacy/Cookies Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. In certain jurisdictions, registered users will be notified by email of any changes and relevant information will be posted on the Eiipo Web Site.

If Eiipo changes its privacy practices, an updated version of this Privacy/Cookies Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy/Cookies Policy.

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